FAQs
Direct answers to common questions
If something here doesn't answer your question, the contact page is one click away.
Does Maple Free Casino cost anything?
Not a cent. There is no checkout, no subscription, and no way to load real funds. You open a game, receive virtual chips in your browser, and that is the entire economy.
Can I turn virtual chips into cash?
No — and we built the site that way on purpose. Chips are a scoreboard, not currency. They cannot be sold, transferred, redeemed, or exchanged for goods, services, or money.
Why check my age if nothing costs money?
The games look and feel like familiar card, reel, and wheel play. That visual language is meant for adults. We ask you to confirm the age of majority in your province before stepping onto the pier.
Where do my chips live between visits?
In your browser's localStorage on the device you used. We do not upload balances to a server. Clear site data or switch devices and you start with a fresh stack.
I ran out of chips — now what?
Each game begins with 1,000 chips. If you dip below 200 and a full day has passed, the daily refill bumps you back up. You can also reset manually from any game page.
Is there a sign-up or password?
No accounts at all. Confirm your age, tell us your storage preference once, and play. We will never ask for an email to spin a reel.
Will it run on my phone?
Yes. Dockhand Duel, Lighthouse Lines, and Harbour Compass were laid out for touch screens first, then scaled up for wider monitors.
Are the results fair?
They are random. Your browser's built-in random number generator picks each card, reel stop, and compass slice independently. Winning and losing streaks are normal noise, not a pattern to chase.
Something broke — who do I tell?
Email support with the game name, your browser, your device, and what you expected versus what happened. We reply by email only.
Play is starting to feel heavy — where can I get help?
Free does not always mean harmless. Visit Responsible Play for pause ideas and Canadian helplines you can call without mentioning this site.